Privacy Policy
Our Privacy Policy detailed below (hereinafter referred to as the “Policy”) has been drafted to inform you about the practices and conditions under which CREW, (hereinafter referred to as “CREW” or “We”), collects, uses, and retains your personal data (hereinafter referred to as “Data”).
The use of the Site and Mobile App (collectively referred to as the “Product”) is subject to this Policy.
We invite you to read this Policy carefully to understand how we handle your Data. By visiting or using our Site or Mobile App, you agree to this Policy.
It is your responsibility to ensure that the information you provide to CREW is complete and up to date.
Data Collected by CREW
Depending on your interactions with the Site and Mobile App (e.g., creating an account, subscribing to newsletters, filling out contact forms, phone interactions, or visiting the Blog), we may collect the following Data:
Identification Data: Name, first name, year of birth, marital status, country of origin, zodiac sign, professional field, gender, phone number, email address, profile photo, etc.
Economic and Financial Data: Information related to purchases of CREW services.
Browsing Data: IP address, browser used, navigation duration, search history, operating system, language, and pages viewed.
Traffic and Communication Data: Information regarding your visits to the Site, Blog, and Mobile App, including log files and usage analytics.
How Is Your Data Collected?
Data may be collected directly when you provide it through forms, for example:
Creating a user account.
Participating in surveys.
Subscribing to the newsletter.
Downloading/using the product.
We may also collect Data indirectly through cookies and trackers.
Who Processes Your Data?
Your Data is processed by the following but not limited to:
CREW personnel.
Subcontractors and partners engaged in providing our services, including:
Google
Microsoft
Supabase
Meta
Retool
Brevo
Data Protection Measures
Your Data is stored on secure servers protected by firewalls, antivirus software, and restricted access. Technical and organisational measures ensure Data confidentiality and prevent unauthorised access, alteration, or disclosure.
You are responsible for safeguarding your account password and ensuring you log out after each session.
How long do we keep your information for?
We keep information for as long as we need it to provide our products, comply with legal obligations or to protect our or other’s interests. We decide how long we need information on a case-by-case basis. Here's what we consider when we decide:
If we need it to operate or provide our products. For example, we need to keep some of your information to maintain your account.
The feature that we use it for and how that feature works.
How long we need to retain the information for to comply with certain legal obligations.
If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security and integrity; or protect ourselves, including our rights, property or products.
In some instances, and for specific reasons, we'll keep information for an extended period of time.
Contact
CREW APP LTD
128 City Road,
London,
EC1V 2NX